Reference

Read justogel Privacy Policy Before Opening Your Account

Our justogel Privacy Policy explains what we collect when you create an account, verify your phone, enter the lobby, or use DANA and QRIS.

Account dataWallet recordsCookie choicesSecurity requests

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Open the Privacy Policy Before Account Access

justogel Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you open or use an account, contact support, browse the lobby, or complete a wallet action through our Indonesia service. We collect details you provide, such as your phone number and account credentials, together with login time, device type, approximate location,

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and records needed to match DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity. We use these details to provide account access, check payment status, prevent unauthorised entry, answer requests, and meet applicable legal duties. We do not ask you to send payment passwords through
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support. Where local law permits, you may ask what personal data we hold, request a correction, object to a use, or ask for deletion, subject to records we must retain. Eligibility and access depends on local law, and the policy may change when our data practices
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change.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST PATHS

Find Privacy Policy Help Through Your Account

A clear support path helps you act on this Privacy Policy without sending sensitive details into an open message.

DATA CONTROLS

Browse How justogel Handles Your Data

We keep our privacy work tied to practical account events rather than vague promises.

What we collect

We may record your phone number, account details, login events, device information, support messages, and payment references.

Cookie settings

Cookies can keep an account session active, remember selected settings, and help us understand errors between login and the lobby.

Account security

Before discussing private account details, we may ask you to complete phone verification or confirm an account step.

Payment references

A QRIS receipt, virtual account reference, or bank transfer record can show whether a transaction reached the account.

Retention periods

We retain records only for the period needed for account support, security checks, transaction reconciliation, or legal duties described in…

Change or deletion

Use the account support route to request correction, access, objection, or deletion where local law permits.

Check Privacy Policy Answers Before You Join

These Privacy Policy answers address the searches we hear before account creation: what is collected, why a phone check appears, how wallet records are treated, and how you can ask for a change. If your situation is not listed, use the account support route with your request subject.

The justogel Privacy Policy covers account details, phone verification, login and device events, cookies, support messages, payment references, retention, security checks, and requests to access or change your personal data.

We use your phone number to create and protect your account, complete a verification step, and match support requests. It also helps us avoid discussing private records with someone who cannot confirm account ownership.

Yes. The Privacy Policy covers references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity. We use these records to reconcile transactions and answer account questions.

No. We do not ask for or store your DANA, OVO, GoPay, or bank password through account support. For a payment question, send the transaction reference or receipt details instead.

Sign in, open the account support route, and request access to your personal data under the Privacy Policy. We may ask for phone verification or another account step before releasing private records.

Where local law permits, you can request correction, objection, or deletion through account support. We assess the request, confirm ownership, and explain any information we must retain for security or legal duties.

Retention depends on the record and its purpose. We keep data for account support, security, transaction matching, or legal duties for the period described in the Privacy Policy and then review its need.

Read justogel Privacy Policy Before Opening Your Account

Find Privacy Policy Help Through Your Account

Browse How justogel Handles Your Data

What we collect

Cookie settings

Account security

Payment references

Retention periods

Change or deletion

Check Privacy Policy Answers Before You Join

01 What does the justogel Privacy Policy cover?

02 Why does justogel need my phone number?

03 Does the Privacy Policy cover DANA and QRIS data?

04 Does justogel store my wallet password?

05 How can I request my personal data?

06 Can I ask justogel to correct or delete data?

07 How long does justogel keep account and payment records?

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